VoiceLink Contact and Live Support

Use this page for live chat support, account help, billing questions, privacy requests, and content-rights requests.

Live Chat Support

The preferred support path is the live support queue. This page starts a private support session first. Support staff can attach or create a ticket from the session if you do not already have one open.

In the iOS and desktop apps, server and room details include Contact Server Support. That path creates a private ticket tied to the server or room you were trying to join, so support staff can follow up without posting private details in the room.

VoiceLink keeps built-in tickets on the server by default. Devine Creations-owned VoiceLink servers can mirror tickets to the client portal, and other servers can enable a supported external ticket sync provider from admin settings when they need it.

Your name Email Subject Issue Platform Web browser iPhone or iPad macOS desktop Windows desktop Other

If you already have an open issue, support can attach this chat to it instead of creating a duplicate ticket.

Start Support

Support Channels

• Email support: support@voicelinkapp.app
• Client portal ticket page: https://devine-creations.com/submitticket.php
• Client portal: https://devine-creations.com/clientarea.php

Include in Your Request

• App version and platform such as macOS, iOS, Windows, or web.
• Server URL if you are using a self-hosted or alternate VoiceLink server.
• Exact error message and steps to reproduce the problem.
• Screenshots, logs, ticket ID, or room name when relevant.

Direct URLs

Privacy Policy: https://voicelinkapp.app/docs/privacy-policy.html

User Privacy Choices: https://voicelinkapp.app/docs/user-privacy-choices.html

Terms: https://voicelinkapp.app/docs/terms.html

Live support anchor: https://voicelinkapp.app/docs/contact.html#live-chat